Our Core Privacy Commitments
- We do not sell your personal information. Ever.
- We do not share your personal information with third parties for their own marketing purposes.
- We will not use your information without your approval beyond what is necessary to respond to your inquiry, provide a quote, or fulfill services you requested.
- We collect only the information we need and keep it only as long as reasonably necessary.
Information We Collect
When you contact us or submit a form, we may collect:
- Name
- Phone number
- Email address
- Property address or service location
- Details about the project or service you are requesting
- Basic technical data automatically (IP address, browser type, pages visited)
How We Use Your Information
We use the information you provide to:
- Respond to your questions and provide estimates
- Schedule consultations, inspections, and service appointments
- Perform the services you have requested
- Communicate with you about your project, warranty, or invoice
- Comply with legal obligations
We will not use your information for any new purpose without first obtaining your consent.
Text Messages & Calls (TCPA)
By providing your phone number, you consent to receive calls and text messages from West Coast Screening regarding your estimate, project, or service. Message and data rates may apply. Consent is not a condition of purchase.
No Mobile Information Sharing for Marketing
West Coast Screening and Seamless Gutters LLC respects your privacy and protects mobile information collected for SMS text messaging. We do not sell, rent, trade, share, or transfer mobile phone numbers, SMS opt-in data, or text messaging consent information to third parties or affiliates for their own marketing or promotional purposes.
Mobile information includes, but is not limited to, your mobile phone number, SMS consent status, opt-in date and time, opt-in source, message preferences, STOP or HELP requests, and records showing that you agreed to receive text messages from West Coast Screening and Seamless Gutters LLC.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes. All other categories of data sharing described in this Privacy Policy or Terms & Conditions exclude SMS opt-in data and text messaging consent.
We may use your mobile information only for communication directly related to West Coast Screening and Seamless Gutters LLC services, including estimates, appointments, scheduling, project updates, invoices, customer service, review requests, seasonal reminders, storm-season updates, and approved company promotions that you have agreed to receive.
We may share limited mobile information only with trusted service providers when necessary to operate our business communication systems. This may include SMS delivery providers, phone carriers, customer management systems, scheduling platforms, website hosting providers, or software vendors that help us send, receive, manage, or document text message communications. These service providers are not permitted to use your mobile information for their own marketing or promotional purposes.
We do not allow outside companies, advertisers, lead sellers, marketing partners, or affiliates to use your SMS consent, mobile number, or text messaging history to market their own products or services. Your SMS consent applies only to West Coast Screening and Seamless Gutters LLC and is not transferable to another company.
Opt-Out Instructions
You may opt out of SMS messages at any time by replying STOP to any text message from us. You may request help by replying HELP or by contacting us at info@westcoastscreeningllc.com. You may also visit us at 34601 Washington Loop Rd, Punta Gorda, FL 33982.
After you opt out, we will update your SMS status and stop sending text messages unless you provide consent again in the future. You can also ask us to remove you from our call list at any time.
SMS Service Providers:
Your Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time
- Confirm that we do not sell or share your personal information
To exercise any of these rights, contact us using the information below. We will respond within the time frame required by applicable law.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the internet is 100% secure, we work to protect your data and promptly address any concerns.
Payment Processing & Credit Card Information
Stripe is a PCI-DSS Level 1 certified payment processor — the highest level of certification available in the payments industry. Your payment information is governed by Stripe's own privacy policy and terms of service, which you can review on Stripe's website.
Payment Processor:
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above will reflect the most recent changes. Material changes will be highlighted on our website.
Contact Us
Questions about this Privacy Policy or your information? Contact us:
34601 Washington Loop Rd, Punta Gorda, FL 33982